ServiceNow Developer
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Location
Calgary
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Sector:
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Job Type:
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Contact:
Nadia Makarem
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Job Reference:
4590
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Published:
over 1 year ago
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Expiry date:
2020-04-28
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Start Date:
2019-09-30
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:
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Main Responsibilities
- Assist with configuration of the platform when an administrator cannot do so;
- Develop as described in the functional specifications;
- Create and document stories throughout their lifecycles;
- Carry out unit and integrated tests consistent with the company’s quality management approach;
- Present the configured solution to clients before user tests;
- Develop, design, configure and deploy new application modules, workflows, catalog requests, scripts, user interfaces and other components of the ServiceNow platform;
- Create and manage ServiceNow tables/views according to needs;
- Create and manage Web service integrations using SOAP and REST;
- Develop and document best practices and reusable assets;
- Maintain documentation for the administration and configuration of the application;
- Participate in the process of collecting business requirements when new opportunities arise;
- Combine business knowledge and analysis with programming skills to develop applications that meet specific business needs;
- Respond to service issues and manage level 3 application support issues;
- Ensure constant quality and total compliance with coding standards;
- Responsible for the predefined version and change management processes.
Technical expertise and general criteria
- Requirements:
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- Bachelor’s in Information Technology or equivalent;
- Experience with the ServiceNow platform;
- Experience in JavaScript, SOAP/REST, XML/HTML/CSS programming;
- Experience with Angular JS and Bootstrap web portals (asset);
- Knowledge of ITIL practices (certification would be an asset);
- Experience with incident management, service request management, problem management, change management and configuration management;
- Possess the ServiceNow Certified System Administrator or Certified Application Developer certifications (asset if not senior);
- Knowledge of Agile/Scrum practices.
- Considerable assets
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- ITIL Foundations certification
- ServiceNow administrator certification
- ServiceNow implementation specialist certification
- ServiceNow application development certification
- Experience in the Canadian banking sector